StreamSpell creates digital products to improve your stream’s appearance and production value. Since our products are digital downloads, we do not allow or offer refunds after a product has been downloaded. We recommend reviewing carefully the product description and preview images/videos before purchasing.

If the product is similar to the previews, the StreamSpell team has no obligation to provide refunds in any of the following scenarios:

1. You don't want the product anymore.
2. The product did not meet your expectations.
3. You bought it by mistake.
4. You can't set it up properly using our tutorials & setup guides.
5. You lost access to the email you used upon purchase and can't download the item anymore.
6. Your PC is not able to run animations properly, i.e. heavy CPU load/lagging/stuttering.